Track Your Order
Most orders ship directly from our warehouse with a UPS or USPS tracking number included in the confirmation email. To check your shipping status enter your sales order number and email below.
If you would like more detailed order information, log in with your user name and password, then follow these directions to track your order:
- Log into "My Account"
- Click on "Purchase History"
- Go to the Sales Order in Question
- If it shipped via UPS, click on the tracking number to be linked to the UPS tracking system.
Note: Orders that are shipped directly from the manufacturer will often not have a tracking number in our system. Sometimes the manufacturer does not send this information to the recipient. If you need more assistance, or if you have not received your order within 7-10 business days of the order confirmation, please contact Customer Service at 904-296-2240. Please note some custom orders can take 15-20 business days for completion. We will do our best to locate your order and promptly resolve the issue.