Shipping & Order Information
Free Ground Shipping
For a limited time, Full Source is offering free shipping on orders over $99. Simply enter coupon code FREESHIP on the checkout page.
Shop our wide selection of online departments and save even more with free shipping.
If you choose our Free Shipping option (Ground shipping), orders are sent using our standard shipping method. This usually takes 2 to 5 business days, depending upon your location, plus processing time, which varies by product. Other shipping methods are also available at checkout if you want your purchase delivered faster.
- To qualify for free shipping, your order must total $99 or more before any taxes, fees or shipping charges are added and must contain only items marked with free shipping icon.
- Not all items qualify for free shipping
- Free shipping applies only to locations in the contiguous (48) United States. Orders shipped through the Army Post Office (APO) or Fleet Post Office (FPO), to international addresses or to locations in Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, American Samoa, Palau and US protectorates are not eligible for free shipping.
- Free shipping will not apply if eligible items are canceled, resulting in an order total of less than $99.
- This limited-time offer is subject to change without notice.
Other available Shipping Methods:
- UPS Ground
- UPS 3 Day Select®
- UPS 2nd Day Air®
- UPS Next Day Air Saver®
- USPS Priority Mail®
All of these shipping methods carry a fee that is clearly stated on our website once you are in the checkout and have entered your shipping zip code.
Under normal circumstances, in stock orders placed by 12:00 PM EST are usually shipped out the following business day (Monday through Friday, excluding national holidays).
Due to a recent surge in online ordering across the country, most in stock orders are currently shipping out in 1-3 business days. Orders containing products that are not in stock can take longer to ship. Products that are not in stock have an estimated ship time located in the stock status section of the product page.
According to regulations, products labeled "ORM-D" cannot be shipped to Alaska, Hawaii, Puerto Rico, P.O. boxes or APO/FPO addresses. These products can only ship via UPS or Fedex Ground and are not eligible for expedited shipping.
If your product was shipped to you by freight carrier (i.e. Conway,
Yellow, etc.) we ask that you follow a few steps to ensure quality of
your product: First, please inspect the product for visible damage
before the carrier leaves. If there are damages, please make notes on
the Bill of Lading (delivery receipt). Finally, notify Customer Service
1-800-975-0986 or email@example.com.
Products that are properly returned, according to these guidelines, are
eligible for a refund in the form of a credit to the original method of
Return shipping costs will be at the customer's expense. Returns will be inspected prior to issuing credit. Upon receipt and processing of the return, we will credit you for the total purchase price (not including shipping and handling), less any applicable restocking fees. A restocking fee may apply to large orders. Please keep in mind that credit card companies vary in the time they take to post credits. Please contact Customer Service by phone at 1-800-975-0986 or email firstname.lastname@example.org to receive an RMA (Return Merchandise Authorization) number. Customer Service hours are:
Mon-Thurs 8:00am to 7:00pm EST
Friday 8:00am to 6:00pm EST
International Buyers Notice
We would like our international customers to know when shipping orders internationally there may be additional charges incurred when the order is processed through customs. Charges such as import duties, taxes, and other customs charges are not included in the item price or shipping charges. The charges are assessed by the receiving country's customs office and are determined by the listed value of the package. These charges are the buyer's responsibility and are collected by the delivering freight/shipping company. Please do not confuse these with shipping charges from Full Source, LLC.